SOD White Paper Request

Service Order Desk Modernization OTA Request for Information / Sources Sought Ft Carson, CO 10/23/2026
1.Purpose
THIS IS A REQUEST FOR INFORMATION (RFI)/ SOURCES SOUGHT FOR SOLUTION BASED CAPABILITY STATEMENTS ONLY. THERE IS NO SOLICITATION AT THIS TIME. This RFI is issued solely for information and planning purposes, it does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This request does not commit the U.S. Government to contract for any supply or service whatsoever. Further, the Government is not at this time seeking proposals and will not accept unsolicited proposals. Responders are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFP, if any is issued. Responses to this Request for Solution based capability statement are not quotes on which the Service Order Desk can issue any contract. This Request for Solution based capability statement is issued for information and planning purposes only and does not in itself constitute a proposal. The Government does not intend to award a contract based only on responses to Request for Solution based capability statement. All information received in response to this Request for Solution based capability statement marked "Proprietary" will be protected and handled accordingly. Interested parties are responsible for adequately marking proprietary or competition sensitive information contained in their response. The Government reserves the right to ask follow-up clarifying questions to individual companies based on proprietary information submitted without posting those questions. Responses to this Request for Solution based capability statement will not be returned. Responders are solely responsible for all expenses associated with responding to this Request for Solution based capability statement. MICC- Fort Carson, Colorado, in coordination with the Fort Carson, Colorado Directorate of Public Works (DPW), is conducting market research to identify an innovative commercial solution to design, integrate, and deploy a modernized Service Order Desk Platform. This initiative seeks to decouple the Service Order Desk from the legacy Base Operations (Baseops) contract, transitioning it into a highly automated, data-transparent, and user-centric operational node.