Attachment 1: Statement of Work

Statement of Work (SOW)
Laundry/Dry Cleaning Services
Office of Research Services (ORS)
National Institutes of Health (NIH) Division of Police (DP) Background
The National Institutes of Health (NIH) is the steward of medical and behavioral research for the Nation. Its mission is science in pursuit of fundamental knowledge about the nature and behavior of living systems and the application of that knowledge to extend healthy life and reduce the burdens of illness and disability. NIH operates more than 75 buildings across a 300-acre campus in Bethesda, Maryland, and conducts research nationally and internationally.
The Office of Research Services (ORS) provides a portfolio of services supporting NIH’s mission, including security and safety operations.
The NIH Division of Police (DP) is responsible for protecting NIH personnel, property, visitors, and research assets. To maintain a professional law enforcement presence, DP must ensure officers’ uniforms and related equipment are professionally cleaned, pressed, altered, and maintained in accordance with departmental standards and the applicable Union Agreement.
Mission
The mission of DP is to protect the NIH research community and ensure the NIH mission is not impeded by criminal activity, loss of assets, personal attacks, or acts of terrorism. Vision
DP provides services in the most professional and least intrusive manner through the application of state-of-the-art methods and technology. Professional appearance and uniform standards are essential to maintaining public confidence, operational readiness, and officer safety.
Scope of Work
The Contractor shall provide professional laundering, dry cleaning, pressing, repair, and alteration services for NIH Division of Police uniforms and associated items. Services shall include pick-up, delivery, tracking, quality control, and garment restoration. Services shall be performed for approximately 125 sworn and civilian personnel assigned to DP.

Page 1 of 5 – SOW - Dry Cleaning

Place of pick-up and delivery:
NIH Division of Police
31 Center Drive, Building 31C, Room B3B17
Bethesda, MD 20892
Items Covered Under This Contract
The Contractor shall service, clean, press, repair, and/or alter the following items, including but not limited to:
BDU Pants
BDU Shirts
Body Armor Carriers
Coat Linings
Dress Blouses
Dress Jackets
Dress Pants
Duty Jackets
External Body Vests/Carriers
Fleece Jackets
Formal / Administrative Wear