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Attachment 10: Frequently Asked Questions - Investigator Services

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A PDF document (288 KB) attached to USPS EEO Investigator Services - October 2026 Solicitation, from the Postal Service. Due Nov 6, 2026, 5:00 PM (UTC-7).

File name: Attachment 10 - Frequently Asked Questions - Investigator Services.pdf

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USPS EEO Inves�gator Services

FREQUENTLY ASKED QUESTIONS

GENERAL

How many people will you be accepting?
These are no set numbers for the number of people that will be receiving an award. Instead, our system is set up to accept all individuals that successfully demonstrate they meet the qualifications which includes proposal/sample file scores, passing the class, and passing security clearances.
What is the timeline from solicitation close to award?
Generally, the process takes around four (4) months from solicitation close to award. This includes the proposal evaluation stage, class, background checks, USPS financial and supplier onboarding and award.
I submited my applica�on and haven’t heard anything; did you receive my applica�on?

All applica�ons should be confirmed by the applicant upon submital. The next contact you will have from us will be a�er proposal evalua�ons have been completed, which is usually between 30-60 days.
I'm interested in applying for EEO Inves�gator, do I need to live in a certain area? What if I move? This is a 100% telework posi�on, which can be done anywhere if you have strong internet and phone connec�ons.
What is the pay range?
The per case rates are listed in the Pricing Schedule. Yearly salary ranges vary greatly and are dependent on several factors including, but not limited to, availability and performance. An inves�gator’s case load depends on their availability and ability to complete cases within NEEOISO’s �mely and quality standards.
What does the ideal candidate look like?
Successful candidates have the following qualities:
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Have excellent computer skills
Have good communication skills
Have excellent writing skills
Have excellent organizational and time management skills Can pay attention to details
Can follow instructions

My company handles inves�ga�ve services, can I apply for the whole company?

Unfortunately, only individuals are eligible to apply for this posi�on. Businesses cannot be included as EEO Inves�ga�ve contractors. No sub-contrac�ng is allowed.

FAQs

USPS EEO Inves�ga�ve Services

SOLICITATION

I found this solicitation on Indeed. How do I apply?
Indeed is used for advertisement purposes only. To apply, please visit sam.gov and search for USPS EEO Investigator under Contract Opportunities, for the complete solicitation package and instructions.
The document titled ‘Proposal Instructions’ has all the requirements. I have found the solicitation on sam.gov, but there is not an ‘Apply button’ and I am not a

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