Attachment 3 (Past Perf. Questionnaire)

PAST PERFORMANCE QUESTIONNAIRE (PPQ) FORM

Medical Readiness Contracting Office - West is conducting a competitive acquisition for a non-personal services requirement in support of on-demand emergency aeromedical evacuation services from Kwajalein Atoll, Republic of the Marshall Islands (RMI) to a receiving medical facility in Oahu, Hawaii. The offeror has identified you as a reference to validate past performance. Please complete the following questionnaire to assist with our evaluation of the contractor’s past performance.

Please return completed PPQ form to:
[email protected] and [email protected]

Due Date: 16 OCT 2026, 10:00 AM CST

Identify and provide the name of the Prime Contractor and Subcontractor. Specify Prime Contractor/Subcontractor.
Name of Contractor being evaluated:

1. Type of service being provided?

2. Where is the location of this service?

3. What is the contract amount?

4. Have there been any unsatisfactory performance resulting in additional contractual or administrative costs?

Yes FORMCHECKBOX No FORMCHECKBOX

If “Yes,” explain:

The last two questions will discuss quality of service & customer relations. Please refer to the following:

Rating System:

Excellent – Overall performance exceeds contractual requirements and gives extra benefits to the customer. Problems, if any, were promptly corrected without negative impact to the customer.

Satisfactory – Performance meets contractual requirements. The contractual performance contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory

Marginal - Performance does not meet some contractual requirements. The contractor’s proposed actions to correct any problems appear only marginally effective or were not fully implemented.

Unsatisfactory – Performance does not meet most contractual requirements. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

IMPORTANT NOTE: NARRATIVES MUST BE PROVIDED FOR ANY RATING OTHER THAN SATISFACTORY AND MUST SUPPORT THE RATING GIVEN.

PAST PERFORMANCE QUESTIONNAIRE, Continued

5. Quality of Service – Please rate overall compliance with the contract Performance Work Statement.

(1) Excellent FORMCHECKBOX (2) Satisfactory FORMCHECKBOX (3) Marginal FORMCHECKBOX (4) Unsatisfactory FORMCHECKBOX

If other than “Satisfactory,” a narrative must be provided to explain how the overall performance exceeds or does not meet contractual requirements: