Question and Answer Document
Updated
A PDF document (83 KB) attached to NTX – Preventive and Corrective Maintenance for Ice Machines, from the Department of Veterans Affairs. Due Nov 10, 2026, 10:00 AM (UTC-6).
File name: Question and Answer Document.pdf
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Question and Answer Document
RFQ 36C25727Q0009 - Preventive and Corrective Maintenance for Ice Machine
1. I have heard that the VA across the nation is going to a insert type of water filter. I notice one during the site walk. Are we responsible for purchasing the filters and the insert for quarterly services?
A. An inline filter (Aquatools AT50671) will be used for the scotsman and approved manufacturer filter will be used on the other models.
2. Due to the fact there are 4 types of ice machines who orders the filters for the units not using this newer style filter?
A. Under PWS 8.0(c), the contractor supplies all PM filters. 3. Are we required to fix the downed ice machine over the weekend? A. PWS 6.0(f) requires 24/7 emergency corrective service, including federal holidays. PWS 7.0 sets on-site response at 4 hours for emergencies affecting patient care, food service, or a critical clinical area, and 24 hours for a unit down that does not affect patient care. The 24-hour priority has no business-day qualifier, so the clock runs through the weekend.
4. Should a unit become unrepairable who is responsible for the replacement? A. PWS 6.0 requires immediate notice to the COR and a written condition assessment. Under PWS 4.1(c), a unit deemed beyond economical repair is removed from coverage once the COR confirms disposition in writing. The PDF implies the Government handles replacement, but it should be confirmed. 5. How soon can the services start and is there any restrictions on when the services can be done.
A. Under PWS 5.1, the contractor must submit a PM schedule within 7 days of award, be fully mobilized within 14 days, and complete the initial PM on every unit within 45 days. Routine PM runs Monday through Friday, 7:00 AM to 4:30 PM CT, excluding federal holidays (PWS 7.0). Work in patient care, food service, or other sensitive areas must be scheduled through the COR, with 24 hours' notice before any unit outage.
6. Section D of the RFQ references Attachment A (the ice machine asset list), the QASP, and SCA WD 2015-5227 Rev 30, but only the RFQ PDF and the notice document are posted on SAM.gov. Could you send those over or post them with an amendment? Attachment A, especially, would help us price the PM line accurately.
A. Sent
Question and Answer Document
RFQ 36C25727Q0009 - Preventive and Corrective Maintenance for Ice Machine 7. Also, on the x002 emergency/corrective CLINs, since the Government sets the NTE at award, should offerors leave those lines blank, or do you want hourly labor rates and
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