Questions and Answers

Questions and Answers

Q1. Is there a current incumbent performing this service? May we have the contract number or the total contract award amount?
A1. No. New requirement.

Q2. The PWS did not list the equipment (including the manufacturer) that requires servicing. Can a list be provided?
A2. Room 116 Server on Left (w/ Error Codes): SN#:C15E8E0070/Make: Liebert

DS/Model#:DS070ASC0EI99B

Room 116 Server on Right: Serial Number#:C15E8E007Z/ Make: Liebert

DS/Model#:DS070ASC0EI99B

Room 110 Server on Left: Serial Number#:C15E8E0071/ Make: Liebert

DS/Model#:DS070ASC0EI99B

Room 110 Server on Right: Serial Number#:C15E8E0069 /Make: Liebert

DS/Model#:DS070ASC0EI99B

Q3. Is there a required service frequency identified for this requirement? A3. The PWS does not prescribe a rigid calendar frequency for the overall service; it requires the contractor to develop and obtain COR approval for a PM Plan that does so, grounded in manufacturer guidance and the standards referenced. Emergency response remains continuous (24/7) with the stated 4-hour on-site standard.

Q4. Is there a specific pricing sheet or formatting template that must be completed and submitted?
A4. No. Only thing we require is cost to be reflected in accordance with CLIN 0001, 0002, 1001, 2001, 3001, and 4001 on SAM.gov posting. Contractor quote can also be provided.

Q5. Would it be possible to accommodate our technicians for a second optional site visit this Friday, October 16?
A5. Not at this time.

Q6. If a second site visit is definitely not feasible, we would greatly appreciate it if you could provide sufficient on-site photos of the CRAC units, associated equipment, and surrounding work areas so we can accurately understand the existing conditions and prepare our technical approach and pricing.
A6.

Photos cannot be provided.

Q7. The notice says a site visit is scheduled for 14 October 2026 at 10:00 AM EDT and that "all offerors SHALL register to attend this conference and site visit." Is attending the site visit a condition of submitting a quote, or is it optional? A7. Site visit attendance is not required to submit a proposal.

Q8. we would appreciate if you could you confirm the service address for us. A8. 1947 Harrington Memorial Rd, Mansfield, Ohio 44903

Q9. Equipment inventory: PWS 5.1 and 5.2.1 do not identify the equipment to be maintained. Please provide the manufacturer, model, capacity and quantity of the CRAC/CRAH units in B409, including the unit with serial number C15E8E0070 (PWS 5.2.2.6, CLIN 0002), and confirm whether the fluid coolers, pumps, expansion tank, water