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Questions and Answers - Ver1

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A PDF document (81 KB) attached to WSMR Tel Switch Support, from the Department of the Army. Due Nov 9, 2026, 4:00 PM (UTC-5).

File name: Questions and Answers - Ver1.pdf

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Questions and Answers
1. The notice gives the question cutoff as November 5 at 3:00 PM Central Time (UTC-5). Central Standard Time on that date is UTC-6, so would you please confirm whether the intended cutoff is 3:00 PM CST (21:00 UTC) or 3:00 PM UTC-5 (20:00 UTC, 2:00 PM CST)? We are protecting the earlier time pending your response. a. The cutoff time will account for daylight savings time ending. Questions are due by 3:00 (15:00)PM CST, UTC-6.

2. The notice metadata lists Fort Hood, Texas, while the description and SOW identify White Sands Missile Range, New Mexico. Please confirm the service location and identify any site-access or clearance prerequisites and lead times for the three on-site visits.
a. This will be updated and the place of performance will follow the Statement of work (SOW). Base access/site access is dependent on the specific base. In depth conversations about getting on base will be had once the contract has been awarded prior to work starting.
b. The Site visits will occur once every four months to equal three site visits. If the contract is awarded end of November, then site visits will be March, July, and November.

3. If available, please provide the existing license identifiers, version and system inventory needed to validate OEM coverage and pricing.
a. This contract is to support the (1) Nortel CS2100 and (3) CS1000M. The STORM server has gone into fault mode and is no longer operational.

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