Statement of Work Revised
Updated
A PDF document (179 KB) attached to Notice of Intent to Sole Source Preventive Maintenance Services for 3 Surfacide Helios UV-C Disinfection Systems for VA Palo Alto Health Care System, from the Department of Veterans Affairs. Due Nov 9, 2026, 8:00 AM (UTC-8).
File name: SOW Revised.pdf
The full file is for paid members, or buy this bid alone.
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PERFORMANCE WORK STATEMENT
Preventive Maintenance Services for 3 Surfacide Helios UV-C Disinfection Systems for VA Palo Alto Health Care System
1.0
General
1.1 Background
The Department of Veterans Affairs (VA) mission is to serve and honor America’s Veterans by providing exceptional healthcare. The VA Palo Alto Healthcare System utilizes Surfacide Helios UV-C disinfection systems as part of its infection prevention program. These systems support patient and staff safety through enhanced disinfection of clinical environments.
1.2 Objective
To provide a 2-year extended preventive and corrective maintenance service, including software support, training, data analytics and reporting, and replacement services for three (3) Surfacide Helios UV-C disinfection systems.
1.3 Scope of Work
The contractor shall provide all labor, materials, parts, tools, equipment, software support, and services required to maintain the three Surfacide Helios systems. Services include:
• Preventive and corrective maintenance
• Part replacement and repair services
• Software support and licensing
• Training and program support
• Data analytics and reporting
List of the serial # of the three systems.
• Surfacide Helios UVC disinfection robot, Serial Number: R52N40QTYCY, Components: 2432, 2431, 2450, MS 82A39A
• Surfacide Helios UVC disinfection robot, Serial Number: R52N40QVCGN, Components: 2433, 2434, 2430, MS B2B295
• Surfacide Helios UVC disinfection robot, Serial Number: R52N40QTVQJ, Components: 2437, 2436, 2435, MS 82A2D6
1.4 Place of Performance
VA Palo Alto Healthcare System, 3801 Miranda Ave, Palo Alto, CA 94304 VA Menlo Park campus, 795 Willow Road, Menlo Park, CA 94025 1.5 Invoicing: All invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests. VA’s Electronic Invoice Presentment and Payment System – The FSC uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Go
to this website: http://www.tungsten-network.com/US/en/veterans-affairs/ to begin submitting electronic invoices, free of charge.
More information on the VA Financial Services Center is available at http://www.fsc.va.gov/einvoice.asp.
Vendor e-Invoice Set-Up Information:
Contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center for payment processing, free of
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