Attachment J3 - Past Performance Questionnaire (Amended)

The purpose of this questionnaire is to gather information on the contractor named below to determine their suitability to provide services for the Library of Congress (Library). Your prompt completion of this questionnaire is sincerely appreciated as it is critical to the completion of the proposal evaluation process. Any information provided on this Questionnaire may or may not be anonymous in reference to the company being evaluated by you. However, your honest feedback is highly valuable and appreciated.

Contractor: [Name of Contractor/Company you are assessing]

Please complete this questionnaire based on the following guidance: a) Handwritten responses are acceptable.
Using the ratings below, please assess the contractor’s performance on the project identified in the email. The assessment should reflect only performance for which the contractor is/was responsible. The following is a definition of the rating levels:

RATING

DEFINITION

Outstanding
Performance meets contractual requirements and exceeds many requirements to the Government's benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective. Good
Performance meets contractual requirements and exceeds some requirements to the Government's benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective. Satisfactory
Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the contractor were satisfactory. Marginal
Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the contractor did not/has not yet identified corrective actions. Unsatisfactory
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the contractor's corrective actions were ineffective.

Please provide narrative explanations for any Marginal, Unsatisfactory or N/A ratings and supplement your evaluation of the contractor’s performance with judgement of others in your organization.

3. The Contractor submitted a proposal to the Library for the manufacturing of batteries for Digital Talking Book Machines. Past performance is of considerable importance to this acquisition. Therefore, input from current or previous customers of the contractor is very important.