Home / DHA Enterprise Referral Care Coordination Center Contract… / Document

Performance Based Payment Schedule Transition In

Updated

A PDF document (91 KB) attached to DHA Enterprise Referral Care Coordination Center Contract (RC3), from the Defense Health Agency (DHA). Due Nov 13, 2026, 12:00 PM (UTC-5).

File name: Performance Based Payment Schedule Transition_In.pdf

Download the full documentSee the bid

The full file is for paid members, or buy this bid alone.

Preview

Transition-In Milestone Payments

Milestone Payment Schedule/Description and associated sub-tasks:

Sub-Task:

Gate 1: Admin Tasks NLT 30 calendar Days After Contract Award (DACA) (15% of Total Transition CLIN Price) Submit Transition-In Plan within 10 DACA.
Submit signed DHA Business Associate Agreement (BAA) within 10 DACA. Submit 100% of Wave 1 Security background investigation paperwork within 5 DACA. Complete initial Quality Control Plan (QCP) and Emergency Preparedness Plan (EPP). Complete mandatory HIPAA, Cyber Awareness, And AUP Training

Gate 2: Logistics and Emergency Planning Validation NLT 60 DACA + Must complete Gate 1 (15% of Total Transition CLIN Price)

Sub-Task:

Deliver the Personnel Location and Credentialing Roster mapping all contract staff to their residential locations and closest DMDC/IDCO RAPIDS sites and MTF.
Submit the Continuity of Operations Plan (COOP) and Disaster Recovery Plan (DRP). Submit B2B Gateway Questionnaire and IT Infrastructure/Interface Design documentations.

Gate 3: Wave 1 Operational Readiness Gate Tasks (Prior to Wave 1 Start) + Must complete Gate 2 (20% of Total Transition CLIN Price)

Sub-Task:

100% of Wave 1 Contractor Key Personnel and staff have been issued CACs. 95% of Wave 1 Contractor appointing/referral staff have active, verified access to EHR. Ingest and document local MTF clinic Business Rules and SOPs. Successfully complete skills verification and EHR simulation dry-runs.

Gate 4: Wave 2 Transition and Initial Operating Capability (IOC) Declaration (Wave 2 Midpoint) + Must complete Gate 3 (20% of Total Transition CLIN Price) Sub-Task:

Successfully transition Wave 1 and Wave 2 designated MTFs. Demonstrate that referral processing backlogs are within acceptable limits. Telephonic Scheduling Average Speed of Answer (ASA) and Live Chat response times meet or exceed PWS Part 5 standards. Government formally declares IOC.

Gate 5: Clinical Systems Integration Demo Gate Tasks: 15 Days before Final Operating Capability (FOC) + Must complete Gate 4 (15% of Total Transition CLIN Price) Sub-Task:

Conduct a live demonstration verifying that electronic and telephonic scheduling systems are fully operational. Demonstrate active PowerBI Status Dashboard displaying real-time operational metrics with a data lag of less than 24 hours. Verify the ability of the system to successfully capture, document, and route patient encounter logs back into MHS GENESIS.

Gate 6: Final Operating Capability (FOC) Tasks 5 Days before Full Performance Start Date + Must complete Gate 5 (15% of Total Transition CLIN Price)

The beginning of the document. Download the full file to read on.

Other documents in this bid